$2,700 Ambulance Bill Pulled Back From Collections

Peggy Dula is as stunned as she is relieved. The 55-year-old resident of St. Charles, Illinois, had been preventing a $2,700 ambulance invoice for almost a yr. Now, the quantity she owes from her September 2021 automobile wreck seems to be zero.

This summer season, KHN, NPR, and CBS Information spotlighted Dula within the Invoice of the Month sequence. The preliminary $3,600 cost for Dula’s ambulance trip was considerably larger than the costs obtained by her two siblings, who had been using in her automobile on the time and had been transported to the identical hospital. The siblings rode in separate ambulances, every from a unique close by hearth safety district. All three had been billed totally different quantities for a similar providers. Dula’s accidents had been the least critical, however her invoice was the most costly.

Even after Dula’s insurer paid $900, her invoice from Pingree Grove and Countryside Hearth Safety District was nonetheless roughly twice what every of her siblings had been charged.

Dula’s makes an attempt to resolve the invoice had been unsuccessful.

Paramedic Billing Companies, the corporate that handles billing for Pingree Grove, stated she’d must dispute expenses straight with the hearth safety district. However Dula stated she couldn’t get a fireplace district consultant on the cellphone. Then, in June, she obtained a letter from collections company Wakefield & Associates searching for fee for her ambulance invoice.

Dula remained resolute about not paying till the value was lowered to be extra consistent with what her siblings had been charged. However the collections company was equally agency. And that’s the place the invoice stood for months, in a stalemate.

Final week, Dula referred to as the hospital the place she was transported after the crash. She had not too long ago obtained a invoice from the hospital saying she owed almost $1,500, however when she referred to as she was instructed her steadiness was zero. The shock decision of her hospital invoice prompted her to name Wakefield & Associates to test on her ambulance invoice. She stated she was instructed the invoice had been pulled again from collections and her steadiness was zero.

The obvious decision got here roughly a month after “CBS Mornings” lined Dula’s Invoice of the Month saga. Wakefield & Associates confirmed to KHN that the invoice had been pulled again and that her steadiness with the company is zero. Pingree Grove Hearth Chief Kieran Stout didn’t return a number of requests for remark.

“It feels nice,” Dula stated. “It was an actual monkey on my again.”

This story was produced by KHN (Kaiser Well being Information), a nationwide newsroom that produces in-depth journalism about well being points. Along with Coverage Evaluation and Polling, KHN is without doubt one of the three main working applications at KFF (Kaiser Household Basis). KFF is an endowed nonprofit group offering info on well being points to the nation.

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